Payment obligations are non-cancelable and fees paid are non-refundable unless otherwise provided in this section.
If you choose to cancel your Subscription during a Subscription period, you may use the Subscription until the end of your then-current Subscription period or renewal period, but will not be issued a refund for the most recently charged fees.
Payments made against one-time packs or Subscriptions that have been: (i) bought more than 24 hours ago, or (ii) used for more than 5,000 characters of text to speech conversion are not eligible for refunds. If you have bought a Subscription or a one-time pack within the last 24 hours and your account usage is less than 5,000 characters of voice generation, you can write to us with a refund request at support@odio.ai.