At Odio.ai, all purchases, subscriptions, credits, and transactions are final. By purchasing or subscribing to our services, you acknowledge and agree that we do not provide refunds, partial refunds, or credits for any reason, except where required by applicable law.
If you have an active subscription, you may cancel it at any time. However, cancellation will only prevent future renewals and charges. It is your responsibility to cancel your subscription before the next billing date to avoid being charged for the upcoming subscription period.
Once a subscription fee has been processed, Odio.ai does not provide refunds or prorated refunds for any unused portion of the subscription period.
We encourage users to review our service features and offerings before making a purchase. Refunds will not be issued if you:
While we strive to provide a reliable and uninterrupted service, we cannot guarantee that the platform will always be free from technical issues, delays, interruptions, or temporary outages.
If you experience any technical difficulties while using Odio.ai, please contact our support team and we will make reasonable efforts to investigate and resolve the issue. Technical issues, service interruptions, or temporary platform unavailability do not qualify for refunds.
If you have any questions regarding this Cancellation & Refund Policy, please contact our support team at support@odio.ai. We will be happy to assist you with any concerns regarding your account or subscription.